Fiverr’s Terms of ServiceLast Update: November 2021
Welcome to Fiverr.com.
The following terms of service (these “Terms of Service”), govern your access to and use of the Fiverr website and mobile application, including any content, functionality and services offered on or through www.fiverr.com or the Fiverr mobile application (the “Site”) by Fiverr International Ltd. (8 Kaplan St. Tel Aviv 6473409, Israel) and its subsidiaries: Fiverr Inc. (38 Greene St. NY 10013, NY, USA) and Fiverr Limited (Lemesou 11, 2112 Nicosia, Cyprus), as applicable. Fiverr International Ltd. and its subsidiaries are collectively referred hereto as “Fiverr” “we” or “us” and “you” or “user” means you as an user of the Site.
This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the Fiverr services. By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site
Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here.
The original language of these Terms of Service, as well as all other texts throughout the Site, is English. Fiverr makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.
Buyers are users who purchase services on Fiverr.
Business Account is a collaborative Buyer account, created via Fiverr Business, as detailed on Fiverr Business Terms of Service (available here).
Business Account Team Member or Team Member is any user that is invited or uses a Business Account.
Custom Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.
Custom Orders are requests made by a Buyer to receive a Custom Offer from a Seller.
Gig® Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.
Gig® Packages allow Sellers to offer services in different formats and prices. Packages can include upgrades, which lets Sellers price their service for a basic price of over $5.
Gig® Page is where the Seller can describe their Gig and the Gig’s terms, and the Buyer can purchase the Gig and create an order.
Gig® / Gigs® are services offered on Fiverr.
Logo Design is an original design for a logo uploaded by a Seller through the Fiverr Logo Maker.
Logo Maker is the automated logo design tool offered by Fiverr to users as further explained in these Terms of Service.
Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Gig.
Orders are the formal agreements between a Buyer and Seller after a purchase was made from the Seller’s Gig Page.
Sellers are users who offer and perform services through Gigs or through the Logo Maker on Fiverr.